Project Details

STORM HIT YOUR ROOF. WE HANDLE WHAT COMES NEXT.

STORM HIT YOUR ROOF. WE HANDLE WHAT COMES NEXT.

A homeowner in Plano noticed ceiling stains and loose shingles in the yard after a spring hail and wind storm. What started as a quick inspection confirmed damage to over 60% of their shingles. We filed the claim, managed the adjuster visit, and completed a full roof replacement within 3 days. Fully covered by insurance.

Client

Elson Robin

Type

STORM DAMAGE

Duration

3 Days

Year

2025

Property type

Ranch-style home (single story)

Location

Plano, Texas

Services

Roof inspection, emergency tarp, full roof replacement

Materials

Architectural asphalt shingles (GAF Timberline HDZ – Charcoal), synthetic underlayment

WHAT WE DID

We responded fast, handled the insurance communication, and delivered
a durable new roof from start to finish.

Emergency Response & Inspection

We arrived within 24 hours of the call.

  • Tarped affected areas to prevent interior water damage

  • Performed a full exterior and attic inspection

  • Identified missing shingles, punctures, and granule loss

  • Took drone photos and detailed documentation for insurance support

Roof Tear-Off & Prep

Once the claim was approved, we got to work.

  • Removed all damaged shingles and underlayment

  • Disposed of debris and protected landscaping

  • Installed upgraded synthetic underlayment

  • Reinforced decking and replaced rusted nails where needed

New Roof Installation

The part where everything comes together.

  • Installed GAF Timberline HDZ shingles in Charcoal

  • Replaced all flashing and added drip edge for moisture control

  • Installed new ridge vents for better attic airflow

  • Final walkthrough with the homeowner and full clean-up

CHALLENGES WE FACED

Storm damage rarely comes without complications.

  • Tight HOA requirements specified exact shingle type and color approval

  • A weather delay added one day to the original schedule

  • Insurance documentation required additional supporting photos and storm data

  • We managed all back and forth with the carrier directly

WHY THIS CASE STANDS OUT

Fast response and full insurance support turned a stressful situation into
a smooth recovery.

  • Emergency tarping on site within 24 hours of the initial call

  • Full insurance claim support from filing through final check

  • GAF Timberline HDZ installed at no extra cost beyond the deductible

  • Completed in 3 days despite the weather delay

FINAL RESULT

The Plano family went from ceiling stains and loose shingles in the yard
to a fully replaced roof in under a week. Claim closed, home protected,
stress gone.

man wearing black crew-neck shirt and black cap in front of glass wall

Elson Robin

Plano homeowner

We had no idea what to expect after the storm. They walked us through every step, dealt with the insurance company directly, and had our roof replaced in three days. The crew was professional and left the yard cleaner than they found it. We never felt like we were on our own through any of it.

We had no idea what to expect after the storm. They walked us through every step, dealt with the insurance company directly, and had our roof replaced in three days. The crew was professional and left the yard cleaner than they found it. We never felt like we were on our own through any of it.

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