Project Details
A homeowner in Frisco called us after their neighbor mentioned getting a free inspection. They hadn't noticed anything wrong. No leaks, no stains, nothing visible from the ground. We went up and found significant hail bruising, compromised flashing, and granule loss they had no idea was there.
Client
Oliver T.
Type
FREE INSPECTION
Duration
1 Days
Year
2026
Property type
1.5-story brick home
Location
McKinney, Texas
Services
Free roof inspection, damage documentation, insurance claim guidance
Materials
Architectural shingles (color-matched), flashing tape, roof sealant, synthetic underlayment
WHAT WE DID
This inspection started with a question: is there anything up there worth knowing about?
Roof Inspection & Documentation
We went up so they didn't have to.
Walked all four slopes looking for hail bruising and impact patterns
Checked gutters and downspouts for granule accumulation
Inspected flashing around vents, skylights, and roof penetrations
Documented every finding with photos tied to specific roof sections
Measured impact density across affected slopes to establish claim thresholds
Assessment & Next Steps
The roof told a different story than the ground did.
Identified hail bruising across three slopes consistent with a recent storm event
Found compromised flashing allowing slow water intrusion at two vent locations
Documented granule loss indicating accelerated shingle wear
Provided a full written report with photos
Walked the homeowner through their options with no pressure to proceed
CHALLENGES WE FACED
Not visible from the ground. Real from up close.
Hail bruising was distributed across three slopes with no single obvious impact point
Flashing damage at two vent locations had been allowing slow moisture intrusion undetected
Granule loss was advanced enough to have meaningfully shortened the roof's remaining life
The homeowner had no reason to suspect any of this before the inspection
WHY THIS INSPECTION STANDS OUT
One free inspection changed what this homeowner knew about their own home.
Damage was documented before it became an emergency
A full written report gave them the information they needed to make a confident decision
They filed a claim with supporting documentation already in hand
Their roof was fully replaced before the slow damage became interior damage
FINAL RESULT
They came in unsure. They left with answers. The inspection cost nothing. The roof replacement cost them their deductible. Everything else was covered.
Oliver T.
McKinney homeowner
